How to prepare a parts enquiry

A few details that make finding the right component easier.

3 minPrepare the details
Close view of an engine and its components
Manufacturer photograph · illustrative context

A precise enquiry starts with the details.

Choose a category and tick the details you have. Then prepare your enquiry.

Part categoryEngine and components

Engine and components

Engine model, markings and the existing part number.

What do you already have?

Tick what you have. You do not need everything to start a conversation.
Prepare this enquiry

Your category and checked details carry to the next page. Review the message before opening WhatsApp.

This helps prepare the enquiry; it is not a fitment check. Do not dismantle an operating or hot mechanism just to take a photograph.

Start with the vehicle

Alongside the family name, have the model code and VIN ready if available. A family can include different engines, gearboxes and equipment.

Look for component markings

A part number, label or assembly model provides a useful starting point. Copy the markings accurately, keeping every letter and number.

Add a clear description

State which system the request concerns and the quantity you need. A clear photograph can help identification; visual similarity alone does not prove compatibility.

Confirm compatibility

A specialist should check the vehicle and component details before final selection. A part or family mentioned in a public brochure does not constitute a complete fitment catalogue.

Sources and further information
shacman.comshacman.com

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